Cancellation Policy
At Trikaya Naturals, we understand that you may occasionally need to cancel an order. Please review our cancellation terms below:
1. Cancellation Window
Orders can be cancelled within 2 hours of placing the order, provided the order has not yet been shipped.
2. How to Cancel
To request a cancellation, please contact us at:
📧 support@trikayanaturals.in
📱 WhatsApp (if applicable, details on website/contact page)
3. After Dispatch
Once an order has been processed and dispatched, it cannot be cancelled or refunded.
4. Refunds on Cancelled Orders
For successfully cancelled orders (before dispatch), the refund will be processed to your original payment method within 5–7 working days, depending on your bank/payment gateway.
5. Final Authority
Trikaya Naturals reserves the right to accept or decline cancellation requests based on order status.