Refund & Return Policy
1. No Refunds
Once an order has been delivered, we do not provide refunds under any circumstances.
2. No Returns for Personal Reasons
Returns will not be accepted for reasons such as change of mind, personal dislike of the product, or allergic reactions.
We strongly recommend reviewing the product descriptions and ingredient lists carefully before purchase.
3. Damaged or Incorrect Products
In the rare case that you receive a damaged or incorrect product, you must notify us within 24 hours of delivery.
Claims must be supported with clear photo/video proof of the parcel and product.
4. Replacement Policy
Upon verification of your claim, we may offer a replacement of the same product at our sole discretion.
Replacement approval is subject to review of the provided proof and the nature of the issue.
5. Contact for Claims
To report an issue or initiate a replacement request, please email us at:
📧 support@trikayanaturals.in
6. Final Decision
All refund and return-related decisions rest with Trikaya Naturals, and our decision shall be considered final.